"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Unsatisfied MO Sears Customer)

Sears
Kelly Massey June 9, 2011
I am on my second Kenmore Elite Deep Freezer (chest type) in 2 years. Last year, it stopped working, I lost a whole beef ($1200 worth of meat), and it took me 7 weeks of being on the phone every day to ultimately get a check for $225 (they say that is their maximum reimbursement on food loss) and eventually, a new freezer. I bought the largest deep freezer available without going commercial (I think it's 29 cf). The technician came out a week after it quit, took a bunch of parts off of it, left the seal loose and the top open, and the... read full review »
Filled under: Miscellaneous Location: United States

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