I upgraded my Verizon HighSpeed Intent to FiOS today, and the technician window was scheduled to be 8am-12pm, but they didnt show ontime. I called at 2pm, the customer service agent is nice and told me it would be a little delay, the technician will come in half an hour to one hour. However, until 4:30 pm still nobody came, I called 800-837-4966, and there are too many automatic choices which bring me to wrong dept and even one dept hang out my phone call. Finally one person answered my question and told me the technician was on the way to my... read full review »