I joined Doubleday a couple of years ago. I received an email reminding me to fulfill my obligation by July 9, 2011. They charged my card $72.00 on JUNE 15, 2011. I managed to finally get someone at Customer Service (717-697-0311) and was told I was sent the wrong date on the email and that it was too bad for me and they would not refund my money or the overdraft fee. They also said they were getting calls like that all day. I told them I would dispute the charge with my bank and they said to go ahead. Really? These people are horrible. If you know a mistake was made, make it right! read full review »