I am absolutely repulsed by Optimum. Like everyone else I was with Bresnan. I needed to add a phone line to my service so they had to switch me Optimum. The friendly sales associate explained that I would need to change the channel package that I currently had since Optimum did not have the same packages. No big deal, right? I signed up for a new channel lineup that was even a few dollars cheaper than my current package and added phone service. This was all going ONLY cost me $13.00 more a month on my monthly bill. The sales associate assured... read full review »