My name is ERFAN ABDUL RAFIQUE. Kenyan passport no A1577376. I have been travelling with Emirates since 2001. Every year I travel with family to the UK. Recently my trips with Emirates have turned out to be regrets for choosing the service. My most recent travel from birmingham to Nairobi was a disaster. When boarding from Dubai to Nairobi on flight EK 719. an emirates staff approached me and informed me of a damaged bag. He asked me to identify my bag and assured me that it was normal procedure and that I shall meet my Family... read full review »