One star...awful!!! Not one person who works at the gym can give you an answer on anything...I guess that's what you get when you pay high school girls to sit on Facebook for their entire shift. If you deal with Sandra, you will get no where! She has the title of GM but she has no decision making abilities. (and she's hardly ever there) If i'm not mistaken she is their 3rd or 4th GM within a year. I lost my key tag, asked to receive a new one and they wanted $10.00 for a small piece of plastic that takes 30 seconds to... read full review »