This is the mail I sent them.. Absolutely no responce..not surprised though To add: On Tuesday 21 June 2011 when I should have already received my vehicle I phoned and asked for all the parts replaced + invoices and a list of all parts claimed, then suddenly THEY phoned ME with an excuse telling me that I will only get my car on Friday.. Sounds to me like they had to quickly replace the parts they claimed but didn't replace either stripped it off another vehicle or bend it straight. CLASSIC INSURANCE FRAUD!! but thats my feeling... read full review »