I called X-Box so called customer support to get a repair for my console and was told that I needed to have the power supply available to troubleshoot it. I had already gone through the steps with another rep past and I said, no, I know what I need, I just need this fixed. I told her furthermore that I had already been through the whole troubleshooting page on Xbox.com and she still refused. I then asked to be escalated to a supervisor. The supervisor was even worse and she tried to treat me like a little child with her tone of voice, like I... read full review »