Recently I fractured the diamond in my engagement ring. Pretty hard to do of course, since diamonds are indestructable, unless you happen to hit them on something in exactly the right place. Since the ring was purchased at J.B. Robinson, which has since been bought by Kay Jewelers, I went there to get an estimate on repairing it. The repairs and/or the diamond replacement is covered by my insurance. All I needed was something in writing to present to my insurance company:. Sounds simple enough, right? WRONG!! I was told by Kay Jeweler... read full review »