Mr. Ahern: I decided to write these few lines, because I think it’s time that you had a little “come to Jesus” meeting about the level of service your Senior Analyst, Keith, provided to our company. I assume that your Lord and Master of your office! Yes, you read that right: You are their King. In case Keith has forgotten the arrangement, let me remind him: I’m the customer, which makes me the Boss. As such, I expect the following from him and Ahern, the company he is representing for all future interactions with... read full review »