(Before you read this official complaint, keep in mind that the complainer has a background up to 10 years in cutomer service specializing in entertainment and retail) We are a family of 6: four children with my husband and I. We decided to spend some family time together and attend the Knotts Berry Farm's Soak City in San Diego. Although we could also attend the beach for free, we wanted to share the water slides with our small children that were finally tall enough to ride water slides and it would be their first time at a water... read full review »