I purchased a Straight talk phone at Walmart. I paid extra for the insurance. After 6 months the numbers 4 5 and 6 quit working. I called and after 45 minutes on the telephone, they realized they could not fix it and told me they would send me an airbill to send the phone back. I sent it back overnight and 10 days later got a replacement phone. This phone did not work either, as the speaker was broken. You could not hear the phone ring. What good is a phone if you cant answer it because you cant hear it ring. I again was on the phone for an... read full review »