I took my HD pvr in as it had a error BE1, they told me 7 working days and after 7 days I phoned and was advised to come and collect. When I got there the exchange that they wanted to give me was also faulty E107 error. My question was : dont they test the decorders before they send it back to the branch? They then advised me another 2-3 working days, Friday I got a call from the call centre and they told me to go and collect. When I got there they did not have the decoder there and apparently they were still waiting for the couriers.. When I... read full review »