Customer service SUCKS!!! I first called March 24th, 2011 to cancel my cell phone (didn't use) and had a lot of trouble communicating with the rep, as he didn't speak very good english. I had to repeat myself, many times. Was on phone to cancel cell for over 40 min. Service was cancelled April 5th...received final bill & paid. Asked for my son's phone (I pay/at university) to be cancelled "next billing period in April". Still receiving bills in June for full account price. When I called today to clear up, they admitted... read full review »