To whom it may concern, Hi my name is Chris Hampton I have been with T-Mobile for a while now and only recently I have been having issues with the customer service I have received. I called T-Mobile’s 611 or customer service line to pay my whole initial phone balance off on 03-03-2011 and was assured it was paid off. I asked the representative if that would take care of the initial phone charge and they responded, “yes and your bill will come out on March 23, 2011”. At that time I was at ease because I believed that... read full review »