i have a hathway internet plan where i pay every 6 months. for the past year, i have to make a call every WEEK and inform the call center about no internet connection. the response i always get is that i will get the connection within an hour or so. however in reality i don't have internet for weeks. at present i'm not having internet for the past 5 weeks. and yet i pay regularly every 6 months. the company is the worst broadband provider according to me and i would love to see some serious action against this company. thank you. read full review »