"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Dr Hong Jiang)

Iberia
Hong Jiang July 9, 2011
I booked and paid return flight on iberia.com between Barcelona and Casablanca on flight IB7709/IB7711, which I later learned was operated by Royal Air Maroc. There was no issue from Barcelona to Casablanca with Royal Air Maroc. On return from Casablanca to Barcelona, I was refused to board the flight by Royal Air Maroc because I was told they couldn't find the reservation in the system. I was forced to pay another ticket from Casablanca to Barcelona. I have contacted iberia.com via its website, but they refused to resolve the... read full review »
Filled under: Travel Location: United States
Iberia
Hong Jiang July 9, 2011
I booked and paid for return flight on iberia.com between Barcelona and Casablanca on flight IB7709/IB7711, which I later learned was operated by Royal Air Maroc. There was no issue from Barcelona to Casablanca with Royal Air Maroc. On return from Casablanca to Barcelona, I was refused to board the flight by Royal Air Maroc because I was told they couldn't find the reservation in the system. I was forced to pay another ticket from Casablanca to Barcelona. I have contacted iberia.com via its website, but they refused to resolve... read full review »
Filled under: Travel Location: United States

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