"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (dakotaturtle)

Charter Communications
Katherine Gonzalez April 23, 2009
Charter Communications put a charge on my monthly bill for a service I did not request to include a one-time charge for changing my service. When I called customer service I was rudely told that I had requested this charge but it would be removed for another one-time charge for changing my service. I spoke with supposed supervisor "Trish" who took the service off and the one-time charge for removing it off but not the charge for putting it on in the first place. She interrupted every time I tried t speak and when I could finally ask... read full review »
Filled under: Services Location: United States

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