I have a cell phone from Bell on a 3 year contract, the phone quit working twice in the first 16 months. The 1st time was on warranty, the second time was not. Now to cancel my contract = $400 (20 months/$20/month) or I could outright buy a new phone (min. $250) or I could EXTEND my already useless contract and buy another equally useless phone. So I called Bell Retention services 1-888-687-4977 to express my dissent and iform them I'd be leaving as a customer, and the rep actually asked if I'd like to extend my contract or purchase... read full review »