THEY LIE ABOUT THE START UP CHARGES, AND THE CONNECTION IS WORSE THAN DIAL-UP...EXTRAMELY WORSE...I REPORTED AT THE LEAST 500 TIMES TO MICROSOFT WINDOWS...SAME ANSWER (CONTACT YOUR INTERNET PROVIDER)..THE FIRST BILL WAS $150.00 more than I agreed on!! THEY COMPLETLY LIED ABOUT TH COST!!!THERE ARE COMPLAINTS FROM COAST TO COAST!! read full review »