I booked a hotel in Paris a couple of months in advance with Hotels.com. They confirmed the booking at the time and then emailed to confirm again a few days before the departure date. The email said you do not need to contact anyone, your booking is confirmed. When we arrived at our hotel in Paris they did not have a booking for us and had no rooms available. When we showed them our confirmation from Hotels.com they said they cancelled that at the time of booking due to a problem with the credit card details. The hotel had informed Hotels.com... read full review »