I'm not the type to complain about poor service and this is the first time I've ever publicised a concern I've had about any kind of service. In fact it didn't even cost me a whole lot of money. It's just the seemingly blatant rip off that compelled me to warn others about Thames Gas.com. I called them (as it turns out, and this is contrary to the attractive website and flashing references and the close name association with a very large company, that this is a small one man owner/operator) to repair my boiler... read full review »