MTN staff is pathetic, they are not customer friendly, they think they OWN MTN, i've got 2 contracts with MTN and both of my contracts i have had endless problems when upgrading, i'v got the contracts for over 15 years and from 2009 i'm having problems. The first upgrade was in 2010 when the stupid lady did'nt check the phone properly and when i got home to insert the sim i noticed the back cover not closing properly so i took the phone back within 45min. and she tells me that i dropped the phone and they have to follow... read full review »