BOUGHT SONY BRAVIA KLV37S400A ON 10/2008 FOR 57200/-. INSTALLATION DONE BY SONY's TECHNICIAN. THE SAID UNIT STOPPED WORKING FROM 02/ 2011. COMPLAINED TO SONY INDIA. SONY DEPUTED ITS TECHNICIAN WHOSE DIAGNOSIS BEING, LCD PANEL FAILED. REPLACEMENT COST IS ESTIMATED TO BE 21000/-. 36% OF THE COST OF UNIT SINCE THEN, I AM IN TOUCH WITH SONY's CUSTOMER CARE HEAD, Ms. SUSHMITA, TILL DATE, VIA EMAIL, EXPECTING CLARIFICATIONS TO MY QUERIES. STILL AWAITIN FOR THE RESPONSE. THE ONLY RESPONSE I GOT WAS THAT THE PART HAST TO REPLACED. MY... read full review »