They take your order but when you try to check on it. You call and they immediately put you on hold without you having a chance to speak. Then you are on hold for 30 minutes or longer and it hangs up. You can not email them and get any kind of response. I wish I had checked their reviews before I used them. I have used many on line shoe stores and never had this happen. I was trying to save a little money but this stress and aggrevation is not worth it read full review »