we bought an ashley den set consisting of 3 pieces; couch, recliner, and loveseat. it was purchased november 2008, thanksgiving and was delivered in december 2008. in february 2009, 2 months later, we called because the couch was broken. ashley sent a man here to look at it. not onlky was this guy rude and "common", but he was a short thin man. when he sat on the couch, maybe he weighs 140 pounds, he felt something broken too. fine, parts were oredered and delivered in march 2009. well, now the loveseat is loosing its firmness and... read full review »