We discovered our food in the freezer thawed on April 4/09; called an electrician on Apr 6 who told us the compressor was gone ; on April 8th before taking the freezer to the dump called Sears who advised that only the seal around the top of the freezer would be covered under warranty. We found the freezer book to find that our warranty covers the problem; called Sears and were advised a Technician would be in on April 14th. Technician was in and charged $80.00 for a service call; not here 20mins and also advised food lost would not be... read full review »