This is an example of a so called extended warranty. Ordering a hard drive and mother board which came from Gateway. Wait one week including business days. Calling the company for the status of my report and being told that they lost my ordered merchandise. A new order being placed and then being told, ' we do not know when you will be contacted but when your parts arrived we will let you know'. What the hell would happen if I needed to have a computer to run a home based business. My customers are still waiting and waiting... read full review »