I had a similar problem to many whom have posted on this board- I did receive the trial offer of AcaiX3 on 4/29 ( orginaly ordered on 4/22) and began to attempt to cxl that same day but the shippment is sent in a plan gray bag- no company name/address or phone number provided -thats when I knew this was a phishing scam to get my credit card number( which I provided for the small shipping charge of .99 cents) I found a phone number on this board the following day (1-866-951-1393 ) that someone else had been able to use to cxl so I tried it... read full review »