Really bad experiebce with the company - Twice Once in September - Ordered roses... Delivery was late by a day/ Flowers were poor quality (old and withered)and they changed the colour from red to pink... apparently they have some sort of a substitution policy... No refund or product replacement offered. Sent them pics of the product and according to them the roses were in 'acceptable' condition. December - I thought it would be a one off so tried using them again ... This time used same day guranteed delivery... 3 day... read full review »