I bought a cooking top from conn's. Since they do not have it in stock, they shipped one to the store next day. My contractor opened the box one week later. To our surprise, the cooking top was broken to pieces and some parts missing. We took it back to Conn's, the salesman and manager just flatly refuse to do anything. I called Conn's head quarter, I was told there is nothing they can do. The reason: You should open the box and check it before you lave the store. read full review »