"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Angry Guitar Center Customer)

Guitar Center
Jim Kennedy May 14, 2009
Nude DJ, dude, what you describe in your response is a "same day return policy." Guitar Center sold a "30 day return policy." In fact, they brag about their 30 day return policy so that customers feel comfortable with making a purchase, even if they have reservations at the time. The trouble is, they failed to say anything about a restocking fee, whether the box was opened or not. That is deceptive and misleading and therefore it is a rip off. Furthermore, if you can't open the box, it's difficult to know whether or... read full review »
Filled under: Services Location: United States
Guitar Center
Jim Kennedy May 9, 2009
The Guitar Center is a major ripoff store for refunds!!! READ THE BACK OF THE RECEIPT CAREFULLY!!! The problem is, you don't have the receipt until AFTER you have made the purchase and AFTER the salesperson has already lied to you about returns. I purchased a speaker system and was told I could return it within 30 days. I returned it a week later and was told there was a 15% restocking fee. That was never explained by the salesperson! When I returned the item, he turned over the receipt and showed me the miniscule print that explained the... read full review »
Filled under: Services Location: United States

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