I have sent 3 emails to this company asking where my order is. All have been ignored. No information has been sent about my order and yet this company are happy to charge my account. I understand that sometimes products may not be available and that I may have to be placed on back order. However it is bad customer service not to inform me of this. I am even more angry that this site is actually the official site for one of my favourite bands, so I expect a better level of competence and service. I hate being ignored and this i... read full review »