We have been happy alltel customers for just over two years now, so when our 2 yr. contract expired and we were able to purchase new phones, my husband and I switched from our LG phones to a more expensive brand, Motorola. My husband bought a VE20, and has been pissed off ever since. About 1 month after we bought the phones he found out that the headphone sign was on his front screen, hence, no ringtone, song or vibration was able to come over the phone. He does not have a headset, so we called the customer service already programmed in the... read full review »