Over the last several weeks (May/June - 2009), we have attempted to contact PSE&G re: blatant errors in our May bill ... however, their recent "systems" conversion has made communication IMPOSSIBLE ! Telephone waiting times exceed 30 minutes during normal business hours (PSE&G confirms this on their automated answering system) ... instructions to call back during after hours - up 'till 8pm are absolute nonsense ... when calling back after hours, we get a message that the office is closed and to call back during daytime... read full review »