On May 21, 2009 evening, I was on my way to airport after work. The weather was bad and thus caused the heavy traffic on the road. As I reached the airport, with no luck, the counter had closed since I was late for 8mins. However, it was still 32mins before the plane took off, I apologised to the officer and begged him to allow me to check in. The officer refused me on the spot and told me according to the rule, I need to check in 40 mins before departure and I was late. I explained my situation and I needed to urgently go back to my home, and... read full review »