USER REVIEWS (Tantris)
Sears
This is a follow-up on my order problem with Sears. Just 3 days after they cancelled my order on account that they had no information on when the item would be available, the website started taking orders again. And, it stated the item would be in store in 6-9 days. About a week after that, I checked again and my local store had 7 in stock, finally! So, I placed the order and picked it up the next day. I called Customer Care and explained the whole situation again, they (at least did something right) agreed to credit my card the difference... read full review »
Sears
I placed an order in late May on Wed for a microwave at Sears.com for in-store pickup. The order went through and the email confirmation says that the item is ready for be picked up in 2 days pending another email confirmation. I forgot if the site indicated the item was in-store or not, but in any case, 6-8 days extra if not in-store which was totally acceptable. No email came on Friday or over the weekend. I called the store and I could hardly understand the rude employee but basically they received no shipment and told me to wait for the... read full review »
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