I also never received this trial product I supposedly ordered, but was charged shipping & the full price. When I called customer service & explained, all she would say is that they showed the product was mailed & I'm responsible for payment. In the meantime, found they are charging my card again...& sending more of the product I never received the 1st time. That's twice I've been charged & canceled my so called agreement (false) with them. Canceled my card & hoping for the best. The customer service... read full review »