The A/C in our home in Phoenix AZ went out on Saturday 6/5/09, we called, got a claim # and the name of 1 technician, Larry...finally reached him Monday afternoon. He came by 2 hours late on Tuesday afternoon and after 5 minutes informed us we would need a new compressor which he couldn't order until First American approved the claim. He also informed us that there would be misc charges totalling apprx. $250.00 over the $55.00 service charge once our AC was repaired. We are now on day 6 with no AC and temperatures hovering around 100... read full review »