I signed up with DirectTV in September 2008. At that time they had a promotion for $ 19.99 a month for 12 months for the preferred choice pacakge. The base price for the package was $ 32.99. I had been getting a credit for $ 13.00. In Feb 2009 they increased the price of the package to $35.99. This meant that I was paying $ 22.99 a month instead of the $ 19.99 a month they had promised me. When I called customer service they refused to adjust the credit appropriately. They claimed they are free to raise prices at any time. This is a blatant violation of consume rights and protection. Wonder how many other had a similar experience. read full review »