There have been a lot of complaints concerning this company. When checking them out through the BBB I found information that may be able to help you. Here is the web link that shows their address, phone number and other information. The company is National Membership however if you scroll down they have many DBA names. One of which is Cooking club of America. BBB has helped many people with billing and membership issues from this company. Perhaps they can help you too. http://www.bbb.org/minnesota/business-reviews/clubs/north-american-membership-group-inc-in-minnetonka-mn-2735 read full review »