WE HAVE NOT USED NET ZERO IN AT LEAST A YEAR. MY ACCOUNT HAS BEEN DEBITED 9.99 MONTHLY ALL THIS TIME. I JUST DID NOT PAY ATTENTION TO THIS DISCREPANCY. I WANT NET ZERO TO REVIEW OUR RECORD HISTORY AND CREDIT MY BANK ACCOUNT. ALSO SUBMIT TO ME IN WRITING THAT THIS MATTER HAS BEEN RESOLVED. read full review »