I used IKEA's in store kitchen planners and their approved installer-planner ( They only have one) for an extra charge. When I explained the challenges of my small space and when he actually saw it, he drew up plans that did not reflect the actual space. When I asked for actual measurements, he agreed to revise the plans. Because I wanted to get the 20% discount on a substantial order, I needed to get the revised plan and check it out. A week before the deadline he said he had mailed it; he hadn't, and I ended up in the the store... read full review »