I too have also booked a hotel in Tenerife through Hotelcollect.com. The money was debited from my account immediately. I recd a hotel voucher by email. However, when I phoned the hotel to confirm 8 days later, they had no record of any booking. I faxed and emailed the 'voucher' to them - they had never seen one like it before and had never dealt with Hotelcollect.com. They said there was no reservation for me. I have emailed Pinar Askoy General Manager of Hotelcollect.com on numerous occasions asking him to make contact with the... read full review »