For one month--having been a Senator Member for the past decade---I have been trying to book airline tickets using my Star Alliance (Lufthansa) airmiles, which are upwards towards a million. I have never been treated so badly by an airline. Despite there being availability on their website for the award flights I am trying to book. When I use the Miles and More miles redemption page of their website, I am not able to book the flights and I am told to call the Miles and More office. I have called eight times, faxed twice, emailed once and they... read full review »