THESE PEOPLE HAVE TAKEN ANOTHER UNAUTHORISED DIRECT DEBIT FROM MY ACCOUNT FOR THE BREAKDOWN COVER. I HAVE RANG THEM MANY TIMES BUT THEY JUST PUT YOU ON HOLD AND MAKE MONEY OUT OF THE PHONE CALLS. i HAVE WRITTEN TO THEM AND FAXED THEM AND ALSO E-MAILED THEM BUT THEY HAVE NOT RESPONDED TO ANY COMMUNICATION - MY NEXT STEP IS TO GET THE POLICE INVOLVED ( I HAVE CANCELLED THE DIRECT DEBIT AND WOULD ADVISE ANYBODY DEALING WITH THIS COMPANY TO BE VERY CAREFUL BEFORE MAKING ANY DECISIONS) read full review »