Sirius XM Radio Inc has to absolutely set the record for being the worst customer service program or record! While attempting to cancel the service after 4 years I was placed on hold for the confirmation of cancellation process. After 40 minutes the line disconnected. After calling in a second time and waiting 20 minutes to get the screener, I was given a "direct, no wait number" (800-998-7900), upon which she hung up. Calling the direct number was only a 25 minute wait (we are up to 1hour 25 minutes) when a barely intelligible voice... read full review »