In September I found a notice on my door from Qwest, they had upgrade our neighborhood to high speed digital fiber, and were offering deals of $29/mo for the low end which I was using and paying $42/mo or $44/mo for their new 12GB service. I called them and was assured that yes I could be upgraded for just a few $$ more than I was currently paying. After a lengthy discussion with the Qwest rep I upgraded to their new service. By November I was being charged $65 for the service plus an additional $14 for MSN which I specifically did not want. I... read full review »