I sent jewelry including a 14k bracelet my grandmother had brought me from Spain. It alone was over 1 0z as well 2 other bracelets, 2 rings, and 2 charms. I received a check for $157.87. I want my jewerly back! There is a strict 10day return policy.. Mail delivery was almost stopped because of weather, I was out of town at Christmas. Check dated December 16. It is now Jan 2, 2009. They will not return items because of stricct policy. DO NOT USE THEM! IT IS A RIP OFF. THEIR POLICIES COVER THEMSELVES FROM MISTAKES LIKE I MADE! read full review »