From the offset Charter misrepresented their product and services. After installation of cable service I received a statement for charges a week later, for payment of service not yet provided! There is fraudulent charges that I have requested, in writing, of a detailed accounting which hasn't been forthcoming. The current collection notice doesn't state what the charges are for...I have been told it is for equipment that has been picked up by a Charter employee..I have a receipt so stating...this is nothing more than intimidation... read full review »